M100 Privacy Policy — How We Protect Your Information
This Privacy Policy outlines the types of information m100 collects, how it is used, how it is protected, and your rights as a user in Malaysia. Your privacy is not merely a legal obligation for us — it is a commitment we take seriously in every operational decision we make.
Effective date: 1 January 2026. This policy is subject to amendment from time to time.
Types of Information We Collect
When you register and use the m100 platform, we collect certain categories of information to enable our services to run smoothly and securely. This collection is carried out transparently and solely for the purposes stated in this policy.
How Your Information Is Used
Every piece of information collected by m100 has a specific, limited purpose. We do not use your data beyond the scope outlined below, and we do not sell your personal information to any third party for marketing purposes.
To verify that you are the legitimate account owner and meet the minimum age requirement of 18 years, and to comply with the required KYC process.
To accurately and securely process MYR deposits and withdrawals, and to resolve any transaction disputes that may arise.
To detect and prevent unauthorised access, fraud, money laundering and any activity that violates m100's platform terms.
To analyse aggregated usage patterns in order to improve platform quality, introduce new features and reduce technical issues.
To send you important notifications related to your account, security updates, transaction alerts and promotional information you have agreed to receive.
To comply with applicable legal and regulatory requirements in Malaysia, including lawful requests for information from the relevant authorities.
Cookies & Tracking Technologies
The m100 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our website.
We use three types of cookies. The first, session cookies that are automatically deleted when you close your browser — used to maintain your login status during an active session. Second, preference cookies which stores your language settings and display preferences for future visits. Third, analytics cookies which collects usage data anonymously to help us understand how users interact with the platform.
You can manage or disable cookies through your browser settings. Please note that disabling all cookies may affect certain platform features, including login functionality and personal settings. m100 does not use third-party cookies for targeted marketing without your explicit consent.
Data Storage and Third-Party Sharing
How Your Data Is Stored
All m100 user data is stored on servers protected by 256-bit SSL encryption and industry-grade firewalls. Database access is restricted to authorised personnel only and is continuously monitored. Data is retained for as long as your account remains active and for any period required by law following account closure.
We perform regular data backups to ensure service continuity. Data recovery procedures are tested periodically to ensure your data is not lost in the event of an unexpected technical disruption.
When Your Data Is Shared with Others
M100 does not sell, rent or disclose users' personal information to third parties for commercial purposes. However, there are limited circumstances in which data sharing may occur:
- Payment service providers — to securely process MYR deposit and withdrawal transactions
- Legal authorities — when required by a court order or lawful investigation
- Technical service providers — who are bound by strict confidentiality agreements in managing the platform infrastructure
- Fraud investigation — to protect other users and the integrity of the platform
Your Rights as a User and How to Reach Us
As an m100 user in Malaysia, you have specific rights regarding your personal information, all of which we fully respect. These rights can be exercised by contacting our support team.
You have the right to request a copy of the personal information we hold about you in a readable format.
If your information is inaccurate or out of date, you may request that we update it promptly.
You may request the deletion of your account and personal data, subject to any legally required retention obligations.
You may object to the use of your data for marketing or analytics purposes at any time.
For any requests relating to your privacy rights, or if you have questions about this Privacy Policy, please contact the m100 support team at: [email protected]
M100 will endeavour to respond to all privacy-related requests within 14 business days. Should there be any amendments to this Privacy Policy, we will notify users via an in-account notification. Continued use of the platform after any amendments take effect will be considered acceptance of the updated policy. For further enquiries, you may also refer to the FAQ page us.
Privacy Policy Summary
| Aspect | Description |
|---|---|
| Data Protection | 256-bit SSL, firewall |
| Retention Period | While account is active + legal requirements |
| Data Sharing | Limited, not sold |
| Cookies | Session, preferences, analytics |
| Response Time | 14 business days |
| Contact | [email protected] |
Your Data Is Safe — Play with Confidence
M100 puts the data security of every Malaysian user first. Register today and enjoy a platform that protects your privacy at every step.